The Frost India

Every creation at Frost Aurum is handcrafted after order confirmation to ensure exceptional craftsmanship and quality. Domestic deliveries are typically completed within 10–15 working days.

Yes, Frost Aurum offers international shipping. A minimum order value of USD 1,500 applies for international orders. Delivery timelines usually range between 15–21 working days, depending on the destination and customs clearance procedures.

Yes. All shipments from Frost Aurum are fully insured during transit until they are safely delivered to the registered shipping address

Jewellery from Frost Aurum is crafted using certified gold, natural diamonds, uncut polki diamonds, and carefully selected precious and semi-precious gemstones, ensuring authenticity and lasting brilliance.

Yes. Every piece from Frost Aurum is meticulously handcrafted by skilled artisans, combining traditional craftsmanship with timeless design.

Yes. Authentic Frost Aurum creations are eligible for exchange after product evaluation. Applicable deductions may apply on diamonds, gemstones, and making charges as per the brand’s policy.

Yes. Frost Aurum offers a Lifetime Buyback Assurance. The gold value is calculated based on the prevailing market rate at the time of buyback, while applicable deductions apply to diamonds, gemstones, and making charges.

After the evaluation process is completed, buyback proceeds are transferred via secure bank transfer within 10–15 working days.

Yes. Frost Aurum offers customisation services, allowing clients to personalise jewellery designs according to their preferences. Our team works closely with you to create a unique piece that reflects your style while maintaining the brand’s signature craftsmanship.

If there is any concern with your order, clients are requested to notify Frost Aurum within 48 hours of delivery. Our team will review the matter and respond promptly to resolve the issue.